1 hour ticket response
Our team of tech support engineers is specialized in giving quick answers to each of your inquiries. We will examine your tech support ticket the instant it’s been submitted and will reply back to you with a solution to your problem within less than 1 hour after the technical support ticket submission. As a matter of fact, our average tech support ticket response time is twenty minutes.
An Excellent Customer Service
Each member of our customer care staff has lots of years of experience in the Linux cloud hosting packages market and almost all of them have worked for us for at least 5 years. They all are ready to respond to all your requests in the most proficient manner possible.
An Easy–to–Browse Help Section
In the Control Panel you’ll find an easy–to–browse Help section where you can find quick suggestions on how you can use our web hosting services. You can get the answers to your inquiries in the F.A.Q. section, find more suggestions in the web hosting account administration articles or check out the educational video tutorials.